The right relationship is everything, part 2. Praises for Chubb

2016-02-29
By: Denise Koslowsky

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Advocate Brokerage loves the relationship we have with our business partners. We know how important it is to provide our customers with coverage that fits their needs and provides superior customer service. Every once in a while we receive confirmation that we are not the only ones who appreciate just how great our business partners are. Chubb was recently recognized as the Best Insurance Company for High–Net-Worth Insurance by PAM and we thought we would share the news with you. Below is the press release from Chubb:

For the second consecutive year, Chubb has been recognized as the Best High-Net-Worth Insurance Company by Private Asset Management (PAM), a leading publication that reports on the wealth management and family office industry. This distinct honor highlights Chubb’s unparalleled commitment and service to the high-net-worth market.

The annual PAM Awards, which are in their sixth year, celebrate best in class organizations that have successfully and exceptionally serviced high-net-worth clients in private asset management over the previous year. PAM touts a rigorous, objective evaluation process, with a judging panel carefully selected based on their wealth management experience and expertise.

“For Chubb to be recognized as the winner of Private Asset Management‘s Best High-Net-Worth Insurance Company award for the second year in a row is an esteemed honor, especially given the reputation of the publication and the exceptional standards winners are held to,” said Fran O’Brien, Division President, Chubb’s North America Personal Risk Services. “As the largest and longest-serving high-net-worth property and casualty insurance provider, we have spent the past 36 years creating and innovating distinct and unique asset protection services for our customers and their families. Our commitment to service and risk mitigation is paramount: We protect not just our customers’ assets, but also their lifestyle. This award is external confirmation of the premium we place on customer satisfaction.”

O’Brien cited a host of exciting service-oriented and educational initiatives over the past year as principal to Chubb’s evolution in the market. In May, Chubb launched its Strategic Partnerships Practice, a group responsible for creating and managing relationships with financial, legal and other trusted advisors to high-net-worth customers. This fall, the company launched its Preferred Service Provider Network – an online database of 3,000 pre-qualified service providers – to help customers protect, maintain and restore their most prized possessions. This commitment to further integrate service offerings showcases Chubb’s dedication to meeting their clients’ evolving needs in an accessible and seamless manner.

Equally notable to Chubb’s customer commitment is the company’s focus on elevating industry standards by equipping agent and broker partners with top-tier tools and knowledge, O’Brien said. In October 2015, Chubb graduated its first class from its Certified Advisor of Personal Insurance (CAPI) program from The Wharton School at the University of Pennsylvania. A second class of students is now enrolled in this invitation-only program, which takes high-potential agents and brokers through a year of intensive coursework covering six core elements crucial to fostering customer satisfaction, including high-net-worth mindset, custom insurance solutions and sustaining excellence.

ACE Limited acquired Chubb on January 14, 2016, and ACE Private Risk Services won the PAM Best High-Net-Worth Insurance Company award in 2014.

Advocate Brokerage would like to congratulate Chubb on this achievement! We would also like to share a video testimony from a while back from one of our Advocate customers and her experience with this great company. https://advocatebrokerage.com/2014/08/testimonial-client-roni-j/

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