By: Advocate Brokerage
As a Commercial Lines Account Executive with Advocate Brokerage, Toniann Bonvino handles almost every aspect of her accounts – from customer service, to marketing, to ensuring that the painstaking details of filling out paperwork are accomplished quickly and accurately.
The paperwork, actually, is an aspect that Toniann enjoys immensely: “You can just focus in on the job at hand,” while making sure the customer’s file is fully documented and up-to-date, she says.
This focus has served her well during her time at Advocate, but it’s not the only aspect of the job she enjoys. Toniann came back to the firm after a hiatus in 2005 and has loved watching the agency grow.
“We’re like family here,” she says, reflecting on her fellow employees. “As individuals, we all get along, and everybody pitches in. Lots of teamwork.”
“I think we all contribute by serving the clients,” Toniann adds. “Without them, we wouldn’t be here.”
This emphasis on working together has grown to characterize Advocate, a firm that is truly dedicated to giving the customer the absolute best experience possible.