By: Advocate Brokerage
I am writing to let you know that I have received phenomenal service from two of your employees – Craig Cheverko and Glenys De Los Santos. Over the course of the past few months my husband and I have changed insurance providers (to reduce costs), bought a new car and we are currently in the process of buying a new home. I have known Craig for some time and have only recently had the pleasure of dealing with him professionally. Craig walked me through a number of different insurance options and companies for our home which has unusual / difficult to insure characteristics – a home over 100 years old with an underground oil tank and multiple structures. He even went the extra step and spoke with the underwriter at Hanover to extend coverage based on the unusual circumstances with the home. Glenys, has been there for us through numerous emails, calls and even a visit to go through insurance options and paperwork. She is extremely professional – knowledgeable, courteous and responsive. Glenys also helped me work with my parents to revisit their insurance coverage a few months back. We certainly appreciate all of her help. There are many insurance agents out there and many closer to our new residence in Pleasantville, but I know that we wouldn’t get near the level of service anywhere else. I am assured that I am getting the best policy for my family’s needs at the best price.